# Unit 4 Assignment – The Case of the Belated Lab Test, Part 2

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• Due Sunday by 11:59pm
• Points 70
• Submitting a text entry box, a website url, a media recording, or a file upload

An important first step in performance improvement is to conduct an internal data comparison with data collected over a period of time. Once you have a collection of data, you need to aggregate and analyze it to determine opportunities for improvement. This exercise will introduce you to the concepts of data aggregation and analysis, using the case study that we started in Unit 2, â€œThe Case of the Belated Lab Testsâ€.

## Instructions

• This unitâ€™s exercise continues the â€œBelated Lab Testsâ€ case study that we started in Unit 2. Your assignment is to prepare a report that justifies the need to start a performance improvement project on lab test turnaround. Your report will be based on an internal data collection (see information provided below and in the attachment).
• Using this information, you will create a graphic demonstration of the data, summarize any conclusions that can be made, and propose a list of additional data needed to find improvement opportunities. Be sure to address all three tasks that are listed below.
• The following information was extracted from the floor secretary logs from the past week:
• A total of 3622 tests were done and 589 were over the standards for turnaround time
• The breakdown by urgency is as follows:
• Of 459 STATs, 77 were over standard
• Of 1042 Urgents, 334 were over standard
• Of 2121 Routines, 178 were over standard

NOTE: You might create an Excel table that looks something like this in order to make a chart that will be valuable:

Performance Data

 URGENT ROUTINE STAT TOTAL Number > Standard 334 178 77 589 % of Total > Standard 57% 30% 13% 100% Cumulative % of Total 57% 87% 100%
• Tasks: You will turn in a graph for task #1, and written answers for #â€™s 2 and 3.
1. Arrange this performance data on turnaround times in a graphic format (create a graph).
2. Summarize what conclusions can be drawn from the data. Is there enough information to establish a baseline? Do you have enough data to determine any causes and effects?
3. Formulate a list of additional data that you would need to collect to analyze this situation. Create a plan using the â€œCheck Sheet 5 Wâ€ questions from Chapter 5 to generate a list of data that would help your team to analyze this situation.
• Your submission should be a minimum of 2-3 pages, and can include the graph within the body of the report, or you can attach it as an exhibit.
• If you use outside references, please include them in APA style.

[Word Document]

## Rubric

Unit 4 Assignment – The Case of the Belated Lab Test, Part 2

Unit 4 Assignment – The Case of the Belated Lab Test, Part 2

Criteria Ratings Pts

This criterion is linked to a Learning OutcomeContent

 30.0 pts Level 5 Demonstrates the ability to construct a clear and insightful problem statement/thesis statement/topic statement with evidence of all relevant contextual factors. 27.0 pts Level 4 Demonstrates the ability to construct a problem statement, thesis statement/topic statement with evidence of most relevant contextual factors, and problem statement is adequately detailed. 24.0 pts Level 3 Begins to demonstrate the ability to construct a problem statement/thesis statement/topic statement with evidence of most relevant contextual factors, but problem statement is superficial. 21.0 pts Level 2 Demonstrates a limited ability in identifying a problem statement/thesis statement/topic statement or related contextual factors. 18.0 pts Level 1 Demonstrates the ability to explain contextual factors but does not provide a defined statement. 0.0 pts Level 0 There is no evidence of a defined statement.

30.0 pts

This criterion is linked to a Learning OutcomeAnalysisPRICE-P

 30.0 pts Level 5 Organizes and compares evidence to reveal insightful patterns, differences, or similarities related to focus. 27.0 pts Level 4 Organizes and interprets evidence to reveal patterns, differences, or similarities related to focus. 24.0 pts Level 3 Organizes and describes evidence according to patterns, differences, or similarities related to focus. 21.0 pts Level 2 Organizes evidence, but the organization is not effective in revealing patterns, differences, or similarities. 18.0 pts Level 1 Describes evidence, but it is not organized and/or is unrelated to focus. 0.0 pts Level 0 Lists evidence, but it is not organized and/or is unrelated to focus.

30.0 pts

This criterion is linked to a Learning OutcomeWriting

 5.0 pts Level 5 The paper exhibits an excellent command of written English language conventions. The paper has no errors in mechanics, grammar, or spelling. 4.5 pts Level 4 The paper exhibits a good command of written English language conventions. The paper has no errors in mechanics or spelling with minor grammatical errors that impair the flow of communication. 4.0 pts Level 3 The paper exhibits a basic command of written English language conventions. The paper has minor errors in mechanics, grammar, or spelling that impact the flow of communication. 3.5 pts Level 2 The paper exhibits a limited command of written English language conventions. The paper has frequent errors in mechanics, grammar, or spelling that impede the flow of communication. 3.0 pts Level 1 The paper exhibits little command of written English language conventions. The paper has errors in mechanics, grammar, or spelling that cause the reader to stop and reread parts of the writing to discern meaning. 0.0 pts Level 0 The paper does not demonstrate command of written English language conventions. The paper has multiple errors in mechanics, grammar, or spelling that cause the reader difficulty in discerning the meaning.

5.0 pts

This criterion is linked to a Learning OutcomeAPAPRICE-I

 5.0 pts Level 5 The required APA elements are all included with correct formatting, including in-text citations and references. 4.5 pts Level 4 The required APA elements are all included with minor formatting errors, including in-text citations and references. 4.0 pts Level 3 The required APA elements are all included with multiple formatting errors, including in-text citations and references. 3.5 pts Level 2 The required APA elements are not all included and/or there are major formatting errors, including in-text citations and references. 3.0 pts Level 1 Several APA elements are missing. The errors in formatting demonstrate a limited understanding of APA guidelines, in-text-citations, and references. 0.0 pts Level 0 There is little to no evidence of APA formatting and/or there are no in-text citations and/or references.

5.0 pts

Total Points: 70.0